UK Shipping

Delivery Options:
Orders are dispatched the same day if ordered before 3pm. All orders are sent via Royal Mail Tracked 24 or 48 hour tracked service.

Worldwide Shipping

International Shipping:
We offer worldwide shipping. International customers are responsible for any import fees. Amanita mushrooms are currently illegal in the following countries which we are unable to ship to:

Australia
Italy
Lithuania
Netherlands
Romaina

On occasion, Amanita mushroom products are still declined by international customs due to the grey area from which they sit in many countries laws. We urge you to investigate the import laws for Amanita in your country before ordering outside of the UK.

** IMPORTANT ** – Please see our refund policy on international orders below.

Lost or Damaged Orders

Reporting Issues:
If your UK order has not arrived within 8 business days (or 21 days for international orders), please contact us. We will provide a replacement if the order is confirmed lost. For damaged items, please contact us to arrange for a replacement.

RETURNS

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To return your item, you can contact us at:
Email: info@sacredbysam.co.uk
Phone: 07908032795

REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

INTERNATIONAL REFUNDS

If you are ordering outside of the UK, you do so at your own risk. All shipping charges are non refundable. We will refund orders in full (minus shipping charges and/or fees) from outside the UK once customs has returned the items to us. Please note that process can take several months.

If you are interested in researching Amanita outside of the UK, we strongly urge you to seek out a supplier in your own country before ordering from the UK. We still have many import/export issues related to Brexit and customs will always pay more attention to ANYTHING coming from the UK at present.

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